/Perspectives

[Podcast] Establishing a Continuous Improvement Culture in Sales Operations

Geoff Zassenhaus talks with us about his lessons learned from establishing a Continuous Improvement culture at Novartis US Sales Operations.

By |2018-09-12T11:04:53+00:00August 21st, 2018|Perspectives|Comments Off on [Podcast] Establishing a Continuous Improvement Culture in Sales Operations

[Podcast] Achieving Sales Force Effectiveness through effective rep engagement

With Chris Gish we explore the importance of rep engagement and a supportive operational culture to execute selling strategies effectively, and the need to align customer touch points across the organization.

By |2018-09-12T11:07:44+00:00August 16th, 2018|Perspectives|Comments Off on [Podcast] Achieving Sales Force Effectiveness through effective rep engagement

[Article] Avoiding Elevator Doors, Watermelons, and Waiting for Godot: How to develop useful metrics for managing performance

A practical framework for leaders to define meaningful metrics that drive performance.

By |2018-05-18T12:13:10+00:00May 18th, 2018|Perspectives|Comments Off on [Article] Avoiding Elevator Doors, Watermelons, and Waiting for Godot: How to develop useful metrics for managing performance