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So far admin has created 13 blog entries.

[Article] Using Pods to Streamline the Customer Experience

Creating cross-functional teams and organizing them as pods is an effective strategy to strengthen customer focus, improve productivity and increase flexibility.

By |2018-03-28T13:35:05+00:00February 7th, 2017|Perspectives|Comments Off on [Article] Using Pods to Streamline the Customer Experience

[Article] Shadowing Employees Reveals Process Insights, Improvement Opportunities

Job shadowing can provide many insights and reveal areas that need improvement in any given process.

By |2018-03-28T13:35:23+00:00January 7th, 2017|Perspectives|Comments Off on [Article] Shadowing Employees Reveals Process Insights, Improvement Opportunities

[Article] Building the Capabilities For a New ‘Patient Access’ Model

Taking a forward-looking competency-based approach to accelerate the development of patient access talent.

By |2018-03-28T13:35:36+00:00March 6th, 2016|Perspectives|Comments Off on [Article] Building the Capabilities For a New ‘Patient Access’ Model

[Article] Tapping the Reservoir of Continuous Improvement Potential: Your Employees

How to unlock the most valuable resource your company has in terms of creating a culture of continuous improvement.

By |2018-03-28T13:36:08+00:00October 6th, 2014|Perspectives|Comments Off on [Article] Tapping the Reservoir of Continuous Improvement Potential: Your Employees

[Article] How to Do Business Model Innovation for the Established Firm

How executives of large, established organizations can identify opportunities for business model innovation.

By |2018-03-28T13:36:25+00:00March 6th, 2014|Perspectives|Comments Off on [Article] How to Do Business Model Innovation for the Established Firm